Effective Date: 01-01-2023
At TopMaid (a company of Alta Cleaning Solutions), your privacy is important to us. This Privacy Disclosure explains how we collect, use, and protect your information when you book services through our website or scheduling platform.
1. Information We Collect
When you request a quote or book a service, we may collect:
- Full name
- Phone number
- Email address
- Service address
- Details about your cleaning needs
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use your information to:
- Schedule and manage cleaning appointments
- Communicate with you about your booking
- Provide customer support
- Process payments securely
- Improve our services and customer experience
We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information only with:
- Trusted employees or contractors to fulfill your service
- Secure payment processors (e.g., Stripe, Square, etc.)
- Scheduling platforms (such as ZenMaid) to manage bookings
All third parties are required to maintain the confidentiality of your information.
4. Data Security
We take reasonable steps to protect your personal information, including:
- Secure booking platforms
- Encrypted payment processing
- Limited access to sensitive data
However, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website may use cookies or similar technologies to:
- Improve website performance
- Analyze traffic and usage
- Enhance your browsing experience
You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
To make a request, contact us using the information below.
7. Contact Information
If you have questions about this Privacy Disclosure, please contact:
TopMaid / Alta Cleaning Solutions
📧Contact@altacleaningsolutions.com
📞949-326-8700